Legal

Refund & Cancellation Policy

Last updated: 25 August 2026

      Short version: the ₹39 booking fee is fully credited toward your programme if you enroll. It is non-refundable if the call takes place as scheduled, but you can reschedule for free at any time before your slot, and you're covered if we cancel or no-show.
    

1. The ₹39 Booking Fee

We charge a small ₹39 fee to reserve your 1:1 Executive Health Strategy Call. This fee exists to keep our calendar reserved for genuinely interested applicants and is applied as credit toward your programme fee if you choose to enroll after the call.

2. Rescheduling

Plans change — that's fine. You can reschedule your call to a different available slot at no extra cost, any time before your originally booked time, using the link in your confirmation email.

3. Refunds

If the call takes place as scheduled: the ₹39 fee is non-refundable, as it has served its purpose of reserving your slot and covering scheduling costs.
If you cancel and do not reschedule: the ₹39 fee is non-refundable, in line with the above.
If we cancel or fail to show up for the call: you will be offered a full refund of the ₹39 fee, or a free rescheduled call — your choice.
If you enroll in a paid programme after your call: the ₹39 already paid is credited against your programme fee, so you're never charged it twice.

4. Programme Refunds

Refund terms for any paid coaching programme (beyond the ₹39 booking fee) are covered separately in your programme enrollment agreement, and will be shared with you before you make any programme payment.

5. How to Request a Refund or Reschedule

Email us at hello@getleanbyjyoti.com with your booking details. We aim to respond within 2 business days, and approved refunds are processed back to your original payment method via Razorpay within 5–7 business days.

6. Contact Us

Questions about this policy? Reach us at hello@getleanbyjyoti.com.

Note for site owner: please confirm hello@getleanbyjyoti.com is a real, monitored inbox (swap it if not), and confirm the specific refund windows/terms match what you actually intend to offer — Razorpay reviews this page as part of merchant activation, so it should accurately reflect your real policy. This draft is a starting point, not legal advice.